Shipping Policy

Thanks for shopping with Watelves Water Shoes. Rest assured we plan on turning around your order as quickly as possible!

Right now, watelves.net only ship within United States.

Express Fee:

Free shipping in the US

Shipping Policy:

1.Shipping Area

We only ship to locations within the United States.

Undeliverable states/territories: AS GU HI MH MP VI AA AE AP

2.Delivery Times

It's our goal to make sure your order is processed quickly and efficiently.

We will make your order shipping label within 12 hours from the Bethel.(In very few cases, we can't within 12 hours, but we promise to ship it within 2 business days.)

Please allow 3-7 days for your shipment to arrive at your address. However, due to our inability to control the transportation, the arrival time will be different according to the actual situation. 

Track your Order:

When your order is dispatched we'll send you an email with your tracking details so you can follow its journey.

If for any reason you don't receive this, please email us at hening@ningchuang.shop and we will update on your order's progress.

Tips:

Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 1-2 business days and is NOT included in the overall "shipping time".

All packages have specific tracking information(UPS or USPS).

For more shipping information, please contact us hening@ningchuang.shop or filling out the ‘Contact Us’ form. We will get back to you in 24 hours.